Welcome to peak monk luxury trail. We prioritize your privacy and are committed to safeguarding the personal information you share with us while browsing our website, booking luxury tour packages, reserving transfers, or requesting customized itineraries.
1. Information We Collect
To provide seamless concierge tour reservations and premium travel experiences, we collect specific personal details when you interact with our platform:
- Identity & Contact Details: Full Name, Email Address, Mobile/WhatsApp Number, and Residential City for inquiry coordination.
- Travel Preferences: Destination choices, duration, travel dates, number of guests/children, room categories, and meal preferences.
- Identity Verification: Government-issued ID cards (Aadhaar, Passport) where mandatory for hotel check-ins, inner line permits (e.g., Ladakh, Spiti), or flight bookings.
- Automated Device Details: IP addresses, browser types, device operating systems, and page visit duration to enhance website performance.
Zero Data Selling
We never sell or lease your personal contact details to unverified third-party advertisers.
Permit Handling
Identification docs are strictly utilized for required local defense & tourism permits.
2. How We Use Your Information
Your details enable us to curate high-end travel experiences tailored to your expectations:
- Booking Execution: Confirming luxury resort reservations, private cab allocations, flight tickets, and customized sightseeing tours.
- Travel Alerts & Itinerary Updates: Sending booking vouchers, driver contact details, weather updates, and emergency helpline contacts.
- Customer Support: Providing 24/7 on-tour concierge support through our dedicated WhatsApp hotline and emergency coordinators.
- Service Improvements: Analyzing feedback and client reviews to continuously refine our curated travel packages.
3. Sharing with Verified Partners
We share relevant data strictly on a need-to-know basis with trusted partners directly involved in fulfilling your journey:
- Hotel & Resort Operators: Guest names, arrival dates, and special requests for room check-in.
- Verified Chauffeurs & Fleets: Pickup location and primary phone number for smooth transit coordination.
- Airlines & Rail Operators: Passenger names and age details for ticket issuance.
- Regulatory & Legal Authorities: If required by Indian law or defense border authorities for Himalayan protected zone permits.
4. Payment & Data Security
We implement industry-leading technical measures to protect your digital interactions:
- 256-Bit SSL Encryption: All transactions, inquiry submissions, and communications across our portal are shielded with high-grade SSL certificates.
- Zero Card Storage: Online payments are processed through RBI-approved, PCI-DSS compliant payment gateways. We never store credit/debit card credentials on our servers.
5. Cookies & Tracking Technologies
Our website utilizes lightweight session cookies to remember your travel search filters, package preferences, and browsing choices. You can modify your browser settings to decline cookies anytime without affecting core booking functionalities.
6. Your Privacy Rights
You maintain full control over your personal information:
- Request a copy of the personal details stored with us.
- Request correction of inaccurate contact or travel details.
- Opt-out of promotional newsletters or WhatsApp broadcast deals with a single click.
- Request complete deletion of non-essential profile data post trip completion.
7. Contacting Our Grievance Officer
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy desk:
Email Support
Corporate Address
Village - Bharana P.o - Bharana TEH -Theog Distt - Shimla H.P -171201